.webp)
Four04, a leading packaging materials supplier in the UK, was struggling to manage their expanding business using Excel spreadsheets. By partnering with HeadChannel, they transitioned from Excel to a tailored Enterprise Resource Planning (ERP) system, streamlining operations, increasing efficiency, and supporting their rapid growth.
The Challenge
Four04 initially relied on Excel spreadsheets and macros to manage key business operations, including supplies management, production planning, and logistics. However, as their business grew, the limitations of Excel became more apparent. Manual data entry was slow and prone to errors, creating inefficiencies that hampered the company’s ability to scale. Critical processes, such as stock management and order processing, were difficult to monitor, leading to lost opportunities and delays.
To remain competitive and meet their growth goals, Four04 needed a more robust system that could handle their expanding data and operational needs. They sought a custom solution to integrate their business processes into one seamless platform, enabling them to scale efficiently and future-proof their operations.
Why HeadChannel?
Four04 initially explored off-the-shelf ERP solutions but found that they didn’t meet their unique business requirements. They needed a partner who could offer a tailored approach that aligned with their specific operational needs. After a disappointing experience with another developer, they turned to HeadChannel, known for delivering bespoke software solutions that address complex challenges.
HeadChannel’s deep understanding of ERP systems and experience in working with businesses to optimise operational efficiency made us the ideal partner to help Four04 transition from Excel to a custom-built ERP system.
Our Approach
- Understanding Four04’s Needs
We began by conducting workshops and consultations to understand Four04’s business processes and long-term goals. By identifying key pain points, including inefficiencies in stock control, production management, and order processing, we were able to design a system tailored to their needs.
- Bespoke ERP System
HeadChannel designed and developed a modular ERP system that integrated all aspects of Four04’s operations. The system included:
Stock Control: Providing real-time visibility of inventory levels, improving stock management and reducing losses.
Order Processing: Automating orders to improve speed and accuracy.
Customer Management: Centralising customer data and enabling better customer service.
Production Planning: Streamlining manufacturing processes and improving efficiency.
Financial Reporting: Offering C-level reporting and data analysis powered by Power BI, enabling data-driven decision-making.
- Step-by-Step Implementation
We took a phased approach to implementing the ERP system, allowing Four04 to gradually transition from Excel to the new system. This modular implementation enabled Four04 to realise immediate benefits while maintaining the flexibility to scale the system as the business grew.
- Ongoing Support and Maintenance
Our partnership with Four04 didn’t end with the delivery of the system. We provided ongoing support, maintenance, and system enhancements, ensuring that the ERP system continued to evolve alongside the business.
Testimonial
“The system HeadChannel has created for us has enabled us to keep control of our rapidly expanding business. At the time we started the project, we were turning over around £10 million, now we are over £20 million and the system has without a doubt, enabled us to manage this growth”.
“As a direct result of HeadChannel’s contributions, the company has managed to cope with rapid and substantial growth. The team is very reactive, knowledgeable, intelligent, and polite. Their ability to read between the lines and proactively offer solutions sets them apart from other service providers”.
Operations Director, Four04
The Outcome
HeadChannel’s bespoke ERP system enabled Four04 to eliminate the limitations of Excel and manage their growing business with ease. Key benefits include:
Significant Growth: Four04’s turnover increased from £10 million to over £20 million in just a few years.
Improved Efficiency: The ERP system automated previously manual tasks, saving time and reducing errors.
Real-Time Insights: With integrated reporting and Power BI analytics, Four04 gained valuable insights into their business operations, driving better decision-making.
Scalability: The system was designed to grow with Four04, ensuring that future business expansions can be supported seamlessly.
About Four04
Four04 is a privately owned company specialising in packaging materials for various industries, particularly the food sector. Known for their commitment to customer service, innovation, and social responsibility, Four04 is a leader in the UK packaging industry.
