Access Partnership, a leading consulting firm, partnered with HeadChannel to develop an automated survey tool that enhances the speed, accuracy, and efficiency of market analysis. By streamlining the process of conducting interviews and questionnaires, Access Partnership can now deliver comprehensive client reports faster and more precisely, enabling businesses to better assess global trends and make informed decisions.
The Challenge
Access Partnership conducts detailed market analyses for clients worldwide, identifying risks and opportunities through interviews and questionnaires. However, the manual process of preparing and documenting these surveys was time-consuming, prone to errors, and lacked consistency.
Access Partnership needed a solution to automate and standardise their questionnaire process, reduce manual effort, and ensure that results were easily analysed and presented to clients. They sought to streamline the creation of questionnaires, automate data entry, and generate comprehensive reports efficiently and accurately.
Why HeadChannel?
HeadChannel was selected by Access Partnership for our expertise in creating automated solutions that improve business processes. Our track record of delivering robust, user-friendly tools that align with client goals made us the ideal partner to develop a system that would simplify their data collection and analysis process. Our approach focused on building a solution that was not only efficient but also flexible enough to meet the future needs of Access Partnership.
Our Approach
Designing the Front-End Experience
We developed an intuitive front-end interface for employees conducting questionnaires. This interface allows users to:
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Access pre-built templates to quickly conduct interviews.
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Generate diagnostic results with a summary of answers and a spider graph, making data easier to analyse.
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Create comprehensive reports that can be shared online or downloaded in PDF format, with the option to personalise the communication using pre-built message templates.
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Building the Back-End System
The back-end system provides admins with control over:
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Client Management: Easily create and store client information for quick reference during surveys.
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Questionnaire Templates: Admins can build and store multiple-choice templates with predefined danger zones, ensuring thorough and accurate results.
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Message Templates: Customisable message templates allow for easy communication with participants before and after the questionnaire.
Ensuring Automation and Accuracy
We automated the data entry process, allowing answers to be instantly saved and analysed. Reports, complete with written insights and graphical representations, are generated automatically after each questionnaire. This automation ensures that the entire process, from data collection to report generation, is fast and consistent.
Testimonial
“Working with Access Partnership to develop an automated survey tool was a fantastic opportunity for HeadChannel to showcase our expertise in process automation. We knew the key to success was creating a system that not only improved efficiency but also ensured accuracy in their client assessments. By automating the questionnaire and reporting process, we’ve helped Access Partnership deliver faster, more precise market analysis. We’re proud to have contributed to their ability to provide top-tier insights to their clients.”
Kate Witko
Head of Operations, HeadChannel
The Outcome
With the implementation of the benchmarking tool developed by HeadChannel, Access Partnership now enjoys:
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Faster survey processes with no need for manual data entry.
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Thorough market assessments based on pre-built templates, ensuring all aspects of the client’s business are considered.
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Accurate and consistent data captured via predefined answers and real-time analysis.
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Automated report generation with comprehensive insights and strategies tailored to client needs.
This solution has allowed Access Partnership to standardise their client engagement process, ensuring a thorough analysis of market trends while saving time and resources.
About Access Partnership
Access Partnership is a UK-based consulting firm that helps businesses worldwide analyse global trends and assess the risks and opportunities they create. Through in-depth market analysis, Access Partnership provides clients with actionable insights that drive growth and success. Their work spans multiple industries, with a focus on helping businesses navigate complex regulatory environments and changing market conditions.
