Partnering with Agency Rufus Leonard we provide “around the clock” support for Stagecoach’s Sitecore web site travel platform.
Ensuring that the two million passengers per day can plan journeys and book tickets at any time, on any day of the year.
How it works
We provide on-standby engineers ready to respond all day, every day. Our engineers are the first to respond during a support incident and because we are also on-standby around the clock we provide an option for taking over and continuing a business hours activity that might have been started by the Rufus Leonard during the day.
A third area where we contribute is by adding consultative expertise – two opinions are stronger than one. In short by having Cohaesus on-standby for around the clock support the team at Rufus Leonard are able to focus on their core activities without the distraction of unplanned, unscheduled support incidents.
The Stagecoach site won the Sitecore Experience UK Best Use of Contextual Intelligence award.