London-based agency hires new a Head of Experience Design

London-based, digital agency, Cohaesus, has today announced a new senior appointment, reinforcing its commitment to the company’s wider strategy of solving real-world problems of its clients through insight-led digital experience.

Alex has lead user-centred strategy across the globe both in-house and at global agencies (such as Sapient, R/GA and Foolproof) helping to define, develop and launch products that solve real customer and business problems. Having built a successful career for clients across a diverse range of industries, such as NatWest, Burberry, Ford, Microsoft, WWF and Unilever, Alex will be responsible for leading strategic engagement at Cohaeus, focused on creating industry-leading customer-centered experiences.

Commenting on his appointment Lee says, “Increasingly, organisations are looking at their technology and asking the question, “Are we creating meaningful, memorable experiences for our customers?’ – this is what Cohaesus is addressing. The calibre of the work the business has carried out in recent years is phenomenal. They are addressing real business and customer problems with both innovative technology and insight-driven design and I’m excited to be part of their journey.”

Commenting on the hire Richard Bundock, CEO of Cohaesus says, “This is a key strategic hire for us as a business. As an organisation our mission is very much about taking data and insight to enhance and optimise the digital experiences we provide for our clients and their customers.

“We offer real insights taken from our clients’ own digital infrastructure, enabling them to deliver their services better and smarter. We appreciate digital demands are constantly evolving and therefore we need to match that – to do this we need to invest in the best and brightest talent and that is why we have made this appointment. We are really excited for what this represents for Cohaesus and our wider growth aspirations.”